Guarding Vision User Manual

Complete setup and usage guide for your security monitoring system. Step-by-step instructions for DVRs, NVRs, and IP cameras.

Table of Contents

1. App Installation & Setup2. Device Configuration3. WiFi Setup & Connection4. Basic Operations5. Advanced Features
6. Troubleshooting Common Issues7. Frequently Asked Questions8. Tips & Best Practices9. Technical Support

1. App Installation & Setup

Step 1: Download the App

For Android

  1. Open Google Play Store
  2. Search for "Guarding Vision"
  3. Tap "Install" button
  4. Wait for installation to complete

For iOS

  1. Open App Store
  2. Search for "Guarding Vision"
  3. Tap "Get" button
  4. Wait for installation to complete

Step 2: Initial App Configuration

  1. Launch the Guarding Vision app
  2. Grant necessary permissions when prompted:
    • Camera access for QR code scanning
    • Location services for device discovery
    • Storage access for video recording
  3. Accept the Terms of Service and Privacy Policy
  4. Complete the initial setup wizard

Important

Ensure your device has a stable internet connection during the initial setup process.

2. Device Configuration

Supported Device Types

DVR (Digital Video Recorder)

  • Analog camera systems
  • HD-TVI cameras
  • HD-CVI cameras
  • AHD cameras

NVR (Network Video Recorder)

  • IP cameras
  • ONVIF compatible cameras
  • PoE cameras
  • Wireless IP cameras

IP Cameras

  • Standalone IP cameras
  • Cloud P2P cameras
  • WiFi cameras
  • PTZ cameras

Step 1: Add New Device

  1. Open the Guarding Vision app
  2. Tap the "+" button in the main screen
  3. Select "Add Device" from the menu
  4. Choose your device type:
    • DVR/NVR for recording devices
    • IP Camera for standalone cameras

Step 2: Device Connection Methods

Method 1: QR Code Scanning (Recommended)

  1. Ensure your device has a QR code sticker
  2. Tap "Scan QR Code" in the app
  3. Point your camera at the QR code
  4. Wait for automatic device detection
  5. Follow the on-screen setup instructions

Method 2: Manual Entry

  1. Tap "Manual Entry" in the app
  2. Enter device information:
    • Device UID (found on device label)
    • Device name (custom name for identification)
    • Username (default: admin)
    • Password (default: 12345678)
  3. Tap "Connect" to establish connection

Method 3: Local Network Discovery

  1. Ensure your phone and device are on the same WiFi network
  2. Tap "Local Discovery" in the app
  3. Wait for available devices to appear
  4. Select your device from the list
  5. Enter login credentials if prompted

3. WiFi Setup & Connection

WiFi Configuration for IP Cameras

  1. Power on your IP camera
  2. Wait for the camera to initialize (LED indicators will show status)
  3. Connect to the camera's default WiFi network:
    • Network name: Usually starts with "IPCAM" or device model
    • Default password: 12345678
  4. Open Guarding Vision app and tap "Add Device"
  5. Select "WiFi Configuration" option
  6. Choose your home/office WiFi network from the list
  7. Enter your WiFi password
  8. Wait for the camera to connect to your network

Tip

Keep your phone connected to the camera's WiFi during the setup process. The camera will automatically switch to your main WiFi network once configured.

Network Requirements

Minimum Requirements

  • 2.4GHz WiFi network
  • Upload speed: 1 Mbps per camera
  • Download speed: 2 Mbps per camera
  • Stable internet connection

Recommended Settings

  • 5GHz WiFi for better performance
  • Upload speed: 5 Mbps per camera
  • Download speed: 10 Mbps per camera
  • Dedicated network for security devices

4. Basic Operations

Live Video Viewing

  1. Open the Guarding Vision app
  2. Select your device from the device list
  3. Tap on the camera channel you want to view
  4. Wait for the live stream to load
  5. Use the following controls:
    • Tap screen to show/hide controls
    • Pinch to zoom in/out
    • Drag to pan (for PTZ cameras)
    • Tap fullscreen icon for full view

Video Playback

  1. From the live view, tap the "Playback" button
  2. Select the date you want to review
  3. Choose the time period using the timeline
  4. Use playback controls:
    • Play/Pause button
    • Fast forward/rewind
    • Frame-by-frame navigation
    • Speed adjustment (1x, 2x, 4x, 8x)
  5. Tap "Download" to save video to your device

Screenshot and Recording

Taking Screenshots

  1. While viewing live video, tap the camera icon
  2. Screenshot will be saved to your device gallery
  3. Access screenshots in the app's "Gallery" section

Recording Video

  1. While viewing live video, tap the record button
  2. Recording indicator will appear
  3. Tap stop button to end recording
  4. Video will be saved to your device

Device Management

  1. Access device settings by tapping the gear icon
  2. Available settings include:
    • Device name and description
    • Video quality settings
    • Motion detection configuration
    • Recording schedule setup
    • User account management
  3. Save changes after making modifications

5. Advanced Features

Motion Detection Setup

  1. Go to device settings and select "Motion Detection"
  2. Enable motion detection for desired channels
  3. Configure detection sensitivity (1-10 scale)
  4. Set detection area by drawing on the video preview
  5. Configure alert settings:
    • Push notifications
    • Email alerts
    • Recording trigger
    • Alert schedule

PTZ Camera Control

  1. Select a PTZ camera from your device list
  2. Tap the PTZ control icon in live view
  3. Use directional arrows to pan and tilt
  4. Use zoom controls for optical zoom
  5. Set preset positions:
    • Position camera at desired angle
    • Tap "Set Preset" and assign a number
    • Use "Go to Preset" to quickly return to saved positions

Multi-Device Management

  1. Add multiple devices to your account
  2. Organize devices by location or type
  3. Use the group view to monitor multiple cameras simultaneously
  4. Set up device groups for easier management
  5. Configure shared settings across device groups

Cloud Storage Integration

  1. Enable cloud storage in device settings
  2. Configure automatic backup settings
  3. Set retention period for cloud recordings
  4. Access cloud recordings from any device
  5. Download cloud recordings when needed

6. Troubleshooting Common Issues

Connection Problems

Issue: Cannot Connect to Device

Possible solutions:

  • Verify device UID is correct
  • Check username and password
  • Ensure device is powered on
  • Verify internet connection on both devices
  • Try restarting the device

Issue: Poor Video Quality

Possible solutions:

  • Check network bandwidth
  • Reduce video quality in settings
  • Move closer to WiFi router
  • Check for network interference
  • Restart router and device

Issue: App Crashes or Freezes

Possible solutions:

  • Close and restart the app
  • Restart your mobile device
  • Update the app to latest version
  • Clear app cache and data
  • Reinstall the app if necessary

WiFi Setup Issues

Issue: Camera Cannot Connect to WiFi

Troubleshooting steps:

  1. Reset camera to factory settings
  2. Ensure WiFi password is correct
  3. Check if WiFi network supports 2.4GHz
  4. Move camera closer to router
  5. Try manual WiFi configuration

Recording Issues

Issue: No Video Playback Available

Possible solutions:

  • Check if recording is enabled
  • Verify storage space on device
  • Check recording schedule settings
  • Ensure SD card is properly inserted
  • Format SD card if corrupted

7. Frequently Asked Questions

What devices are compatible with Guarding Vision?

Guarding Vision is compatible with most DVRs, NVRs, and IP cameras that support cloud P2P technology. This includes devices from major manufacturers like Hikvision, Dahua, and many others.

How many devices can I add to one account?

You can add unlimited devices to your Guarding Vision account. The app supports managing multiple devices from different locations simultaneously.

Is there a monthly fee for using Guarding Vision?

The basic Guarding Vision app is free to use. Some advanced features like cloud storage may require a subscription. Check the app store for current pricing information.

Can I view my cameras when I'm away from home?

Yes, Guarding Vision uses cloud P2P technology to allow remote viewing from anywhere in the world, as long as both your device and mobile phone have internet access.

How do I change the default password?

Access your device settings through the app, go to "User Management" or "Account Settings," and change the password. It's recommended to use a strong, unique password for security.

Why is my video quality poor?

Poor video quality is usually caused by insufficient network bandwidth. Try reducing the video quality in settings, moving closer to your WiFi router, or upgrading your internet connection.

Can I share access with family members?

Yes, you can add multiple users to your devices. Go to device settings, select "User Management," and add new users with their own login credentials.

How do I update the app?

App updates are handled through your device's app store (Google Play Store for Android, App Store for iOS). Enable automatic updates or manually check for updates regularly.

8. Tips & Best Practices

Security Best Practices

  • Change default passwords immediately
  • Use strong, unique passwords
  • Enable two-factor authentication if available
  • Regularly update device firmware
  • Use secure WiFi networks
  • Limit user access permissions

Network Optimization

  • Use dedicated network for security devices
  • Position cameras within WiFi range
  • Use wired connections when possible
  • Monitor network bandwidth usage
  • Configure QoS settings on router
  • Regularly test connection speeds

Maintenance Tips

  • Clean camera lenses regularly
  • Check for firmware updates monthly
  • Monitor storage space usage
  • Test motion detection regularly
  • Backup important recordings
  • Document device configurations

Performance Optimization

  • Adjust video quality based on needs
  • Use motion-activated recording
  • Schedule recording during off-hours
  • Optimize camera positioning
  • Use appropriate frame rates
  • Monitor app performance regularly

9. Technical Support

Getting Help

Self-Service Resources

  • Check this user manual first
  • Visit our FAQ section
  • Search our knowledge base
  • Watch video tutorials

Contact Support

  • Live chat (available in app)
  • Submit support ticket through app

Before Contacting Support

Please have the following information ready:

  • Device model and UID
  • App version number
  • Mobile device information
  • Network configuration details
  • Description of the problem
  • Steps you've already tried
  • Screenshots or error messages

Community Support

User Forum

Connect with other users and share experiences

Video Tutorials

Step-by-step video guides for common tasks

Knowledge Base

Comprehensive articles and troubleshooting guides